Telephone Services          Go to web site

OZtell is the first and one of the largest Voice over IP (VoIP) telephone company in Australia, covering both the phone-to-phone and PC-to-phone markets, offering both VoIP products and services.

OZtell strongly believes that the Internet's superior packet switching technology and distance independent pricing will revolutionise the whole telecommunications industry and has made heavy investments into VoIP very early, reaping substantial benefits.

Back in 1996, OZtell jumped into Internet telephony gateway technologies before many others and has been leading since. In order to move the industry along during those early years, we even produced weekly videos summarising the latest developments in telephony over the Internet. Called OZtell Weekly, the video provided people interested in this area with a quick high impact weekly update.

OZtell's original VoIP customers were organisations that purchased VoIP equipment from us to implement their own VoIP networks.

Retail Telephone Service was the direct result of OZtell's need of finding "guinea pigs" to test out the VoIP communication and billing equipment we supply to our customers.

As it turned out, this "test run" resulted in substantial revenue as well.

In recent years VoIP technology has become more widespread and cheaper, the VoIP retail market has got more crowded and the margins have dropped. Although OZtell has already expanded into the more lucrative VoIP Systems and Net2Max Services, we have made a strategic decision to remain a significant player in the market.

We believe that by being in a highly competitive mass market toughens us up as an organisation and keeps our arrogance in check. So, we just keep on leading as the others keep on following.

Price Leadership: Domestic rate of a maximum of 5.9c per minute to any landline phone in Australia (rates to captial cities are substantially cheaper).
International rates of 1.9c per minute to UK and and 2.2c per minute to USA and 2.38 cents per minute to Hong Kong. No connection fee and no flag fall.

Payment Leadership:

Allow cash / credit card / cheque / EFTPOS payment via any Australia Post branch, over the Internet, over the phone. Allow transfer of payment / balance between different accounts.

Management Leadership:

Ability to get detailed call records (not just the balance) from phone and from the web. Ability to change the access PIN at anytime via the phone or the web. Ability to get real-time price updates via phone or web.

Function Leadership:

Ability to place calls from a PC as well as from the phone. Ability to interact with the system using 6 different languages.


Utilising OZtell's worldwide network of gateways and partners the Telephony Service constantly deliver quality calls at the lowest rates available, without the user having to change their existing preselected or chosen carrier. Calls can be made from any phone and the service is available from most capital cities within Australia and Hong Kong.

There are currently two OZtell retail telephone cards offering the above UNIQUE benefits, a Non-rechargeable Phonecard and a Rechargeable Phonecard (OZicard).

The non-rechargeable prepaid phone card is ideal for tourists, travellers, and also the budget conscious. With designs by a host of renowned graphic artists, combined with highly competitive calling rates and limited print numbers these cards (which come in limited edition) are fast becoming collectors' items.

These disposable phone cards are available from hundreds of selected retail shops around Australia, New Zealand and Hong Kong. Look out for the bright orange OZtell posters! These phone cards are the ONLY non-rechargeable phone card in the world that enables you to manage your call costs by providing detailed real-time call statements over the phone as well as the web.

The Rechargeable Phonecards are ideal for high volume users of long distance call services. They can top-up their balance using the large number of different channels mentioned above. Another major benefit is that it comes in the form of an OZicard, which means the functions and benefits of the Net2Max service are available to the Rechargeable Phonecard User as well.

Rechargeable OZprepaid accounts are available directly from OZtell or from selected OZtell resellers.